1. Usability Tune-ups
We help you in addressing small usability problems (almost
invisible) in your products that needs minor usability tune-ups.
Most often they could be key to the success/failure of your
business.
Dreamwavecs offering:
* Categorization of issues/ problems in your product
* Proper selection of user interface elements
* Improving affordance
* Removing jargon
* Improving accessibility
* Effective layout
2. Usability Quick Fixes
We help you redesign your existing application that your users will love and bring them back from your competitors.
Dreamwavecs offering:
* Categorization of issues/ problems in your product
* Proper selection of user interface elements
* Improving affordance
* Removing jargon
* Improving accessibility
* Effective layout
We help you in giving a shape to your bright ideas for a software product
Dreamwavecs offering:
* Understanding users, the application domain, and business objectives
* Design the navigational structure
* Detailed design of major screens
* Visual design
* Usability testing
4.Usability testing
By user testing your products on carefully chosen test subjects, we help you know he loop holes in your product. We conduct extensive user testing in sieving out short comings and generate a detailed report.
Dreamwavecs offering:
* Help understand the strengths and weaknesses of your website
* Discover how to improve the navigation on your website
* Improve customer satisfaction, loyalty and retention
* Ensure your website/ product remains efficient and usable.
* Discover new opportunities, markets and develop competitive barriers
5.Usability Research
We help you save costs and improve customer service using user research techniques.
* Usability testing
* Study user's behavior in their natural environment.
* Unearth the real attitudes and behavior of people as they function.
* Observe, question, and record behavior patterns to yield specific findings that are otherwise missed by surveys or focus groups.
* Find how people interact with software, machines, or customers.
Dreamwave offering:
* Help you understand your users before designing a product or a new feature.
* Help you innovate by providing deep insight about your users and how they work.
* Help call centers understand factors that impact employee productivity.
* Help BPO companies understand factors that hinder employees' learning.